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6.1 Pick the right category

CategoryUse when
Human InjuryA person was hurt
EquipmentA machine broke down or was damaged
ProcessA process step failed or went off plan
EnvironmentalSpill, leak or release affecting environment
Property DamageDamage to building, vehicle or property (no injury)
Near MissNo harm, but it could have been serious
FireFire or explosion event

6.2 Severity

Severity levels are organization-defined under Set up → Severity Levels. The default scale is Low / Medium / High / Critical, but your organization may use a customized scale and color set.

6.3 Incident type (for human injury)

Select from standard recordable / non-recordable types:
  • Fatality — recordable
  • LTI (Lost Time Injury) — recordable
  • RWC (Restricted Work Case) — recordable
  • MTC (Medical Treatment Case) — recordable
  • FAC (First Aid Case) — not recordable

6.4 Add workers (human injury or near miss)

  • Click Add Worker.
  • Enter name, job title, body part affected, and injury severity.
  • LTI status is derived automatically from the incident type.
  • Add as many workers as the incident involved.

6.5 Add assets (equipment, fire, process, property, environmental, near miss)

  • Click Add Asset and pick from the Asset Registry (configured under Set up).
  • Choose a Failure Mode from the organization taxonomy.
  • Add downtime hours and repair cost when known — these feed MTBF and Availability KPIs.

6.6 Evidence

Each case has a chronological evidence feed: text notes and grouped photo records. Photos uploaded from mobile or desktop appear in the Photos grid and the centralized Photo Library. \